Water Bills | Finance

Complaints to water companies drop

The Consumer Council for Water has revealed that overall complaints to water companies in England and Wales dropped last year by nearly 15 per cent.

CC rejects water price appeal

The Competition Commission (CC) has rejected an appeal from Sutton and East Surrey Water (SES) to increases its prices to customers for 2009/10.

Scottish & Southern Energy breaks into water

Ofwat’s announcement that Scottish & Southern Energy is to become the first new water and sewerage company to serve domestic customers since the market was privatised 18 years ago, is welcomed by uSwitch.com, the independent online comparison and switching service.

Competition Commission orders price reduction following water merger

South East Water Limited (South East Water) and Mid Kent Water Limited (Mid Kent Water) will be required to make a one-off price reduction to their customers totalling £4 million following the Competition Commission’s (CC’s) inquiry into the merger between the two companies.

Water bills set to rise on average by 7%

Household budgets are set to be stretched even further when planned increases to water bills come into effect on 1st April, taking the average household bill for 2007 to £312, according to uSwitch.com. Water customers in England and Wales will see their bills rise by an average of 7% in April.

Ofwat proposes £35.8 million fine on Severn Trent Water

Ofwat has published its proposals to fine Severn Trent Water 3% of its turnover - a total of £35.8 million - for deliberately providing false information to the regulator and providing a poor service to its customers.

Severn Trent water faces £35.8m watchdog fine

Water watchdog Ofwat is proposing to fine Severn Trent Water a record £35.8 million for providing false data and for poor customer service.

Anglian water to offer extended payment network

Anglian Water, which includes Hartlepool Water, a leading provider of water and wastewater services in the UK, will provide extended water bill payment services to their 2.5 million customers.

Scottish & Southern Energy’s break into water rubber stamped by Ofwat

Ofwat’s announcement today that it has rubber stamped Scottish & Southern Energy’s bid to become the first new water and sewerage company to serve domestic customers since the market was privatised 18 years ago, is welcomed by uSwitch.com, the independent online comparison and switching service.

Ofwat to fine Thames Water £12 million

Water watchdog Ofwat has today said that it plans to fine Thames Water over £12 million.

Leakage falls by daily need of one million consumers

Water companies in England and Wales reduced the amount of water lost to leakage by nearly 160 million litres of water (Ml/d) a day. This is equal to the daily needs of around one million domestic consumers.

Cutting down on the cost of taking a shower

The energy efficiency arm of performance improvement company Grass Roots, has teamed up with eaga, the UK’s leading provider of residential energy efficiency solutions, in an initiative to distribute free shower attachments – known as an eaga ShowerSmart – to any household in Britain that requests one.

Rise in water bills pours more misery on struggling households

Household budgets across the UK are set to be stretched even further, as planned increases to water bills come into effect (1st April). The increases - 4.1% or £13 on average - will see the average household water bill now hitting £343 a year, up from £330 a year in 2008.

How to stay out of the red, in the January blues

For those resolving to make savings on their utility bills in 2009, the Consumer Council for Water has some top tips to help reduce energy bills and save water.

Water companies deliver improvements

Water companies, responding to Ofwat's challenge, have delivered improvements to customer services and the environment.